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Purchasing

Assistance from eBay

Don't expect any help from eBay. Many years ago when eBay was a smaller company, person to person help was available. Today, with the tremendous number of auctions running, the job would be impossible. eBay staff have their hands full dealing with fraudulent sellers, shill bidding ("running up" your own auction price) and the sale of illegal items. At best, help is available at the eBay community boards. Instances of fraud and other infractions can be filed under the appropriate SafeHarborô division.

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Purchasing Items Selling Items
  Timing is Everything   Registering as a Seller
  Proxy Bidding   Payment Options
  Sniping   Auction Assistance
  Seller Feedback & Shipping   Including Photographs
  You've Won! What Now?   Describing an Item
  Sending Payment   Launching an Auction
  Receiving Goods   Packaging
  Received Damaged Goods?   Contacting the Purchaser
  Assistance from eBay   Shipping the Item

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Text © Alan L. Maier, Design & HTML © SMR Group, Images © SMR Group cannot be reproduced without permission. eBay is a registered trademark of SafeHarbor Inc. The images on this page are digitally watermarked and the HTML contains JavaScript to prevent it being opened in a frame on another site.  Last updated 16th December 2000.

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